🙋🏻‍♀️ FAQ

Rules

An error says my rule will never match; what can I do?
Can I apply hierarchy or order to my rules?
Can I automatically follow-up on email I send?
Can I hide the events created by rules?
Can I trial the rules on the free or Starter plan?
How can I understand which rules were triggered?
How many rules can I create in Missive?
How to target replies over new messages?
Why is my newly created rule not working?

AI

Do I need to be an AI expert to use AI Rules?
How do I set up AI rules in Missive?
How is my data handled with AI Rules?
What are some example use cases for AI Rules?
What happens if the OpenAI API is unavailable or returns an error?
What is the difference between standard rules and AI rules?
What plan do I need to use AI Rules?
Which OpenAI model is used for the AI rules?

AI actions

Can I customize the AI-generated tasks?
How many tasks can be created with the 'Create AI Tasks' action?
What's the difference between the three AI actions?
Will using AI rules slow down my email processing?

AI conditions

Can I combine AI conditions with regular conditions?
Can I reuse the same AI prompt across multiple rules?
How can I optimize my AI rule usage for cost efficiency?
How do AI conditions work?
How do I debug AI condition results?
How do I write deterministic prompts for reliable rule matching?
What are the content limits for AI analysis?

Incoming messages

Can I target all emails coming from certain senders?
How can I create an auto reply?
How can I send an auto-reply only to the first email in a conversation?
Why is my round-robin assignment action re-assigning all conversations?

Rule conditions

What does "Delay (period of time)" do in a rule?

Webhook

Can I use webhook action with a non-HTTPS URL?

Can’t find your answer?

Contact us at support@missiveapp.com