What are some example use cases for AI Rules?
AI Rules can transform how you manage your inbox. Here are some popular use cases:
Customer Service
- Detect upset customers and assign them to senior agents
- Identify the type of support request and assign to the appropriate team
- Create summary notes of complex customer issues
Sales - Distinguish between qualified leads and general inquiries - Automatically categorize prospects by industry or need - Generate personalized response drafts for common inquiries
Legal - Detect time-sensitive requests or deadlines - Extract important dates and create tasks - Identify specific legal issues mentioned in emails
General Office - Summarize long email threads - Extract action items and create tasks - Generate draft responses for common questions - Translate emails from other languages
These are just starting points - you can customize AI Rules to fit your specific workflow needs using simple, plain-language instructions.
