What's the difference between a guest and a regular team member in Missive?

The primary difference between a guest and a regular team member in Missive lies in their level of access, capabilities, and integration into your organization's workspace.

Team Members:

  • Are part of your organization with full access to Missive features based on their role (admin, member).
  • You pay for each team member seat in your Missive subscription.
  • Can create, manage, and be assigned conversations and tasks.
  • Can manage labels, rules, integrations (depending on permissions).
  • Can access shared team inboxes and participate fully in all internal and external communications.

Guests:

  • Are external collaborators invited to specific, individual conversations.
  • Have limited access, primarily to view conversation content and participate via internal chat messages within those specific conversations.
  • Cannot reply to external messages, be assigned work, manage settings, or access parts of Missive outside the conversations they are explicitly invited to.
  • Do not have access to your organization's broader set of team inboxes, labels, or other organizational settings.
  • Are free to create and included in all Missive plans; you do not pay for guest accesses.

In essence, team members are integral parts of your organization using Missive for all their collaborative work, while guests are external individuals brought into specific discussions for focused collaboration with strict limitations.

For more details, refer to the Guest access guide and the Guest access limits guide.

Can’t find your answer?

Contact us at support@missiveapp.com