Who has access to a new email sent from a shared email address?
When composing a new email, you can see if the email will be shared with colleagues at the bottom of the composer window.
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If you see the Conversation will be shared with grey banner, it means:
- The users in the banner will gain access to this email once it is sent.
- Unless they are directly addressed in the recipient fields (To, CC, BCC), colleagues won't receive a notification or receive it in their inbox.